send different flowers than they show

I have ordered an orchid for my girlfriend on May 21, 2014.She received the orchid on time but I later saw that she received a different color orchid.

I have immediately written to and asked them to correct their mistake. They didn't accept their mistake and take any action. If you see in the attached photo, you will see the difference: the colors, the number of the body...

I only expect them to change the orchid with the right one, not much!!!

They cheat people by showing a different photo.I will keep trying all the legal channels to prevent till they take an action!!!

This review is a subjective opinion of a user.
Report Comment Private message author

More Review Details

Monetary loss:
Product or service
Review category
Flowers / Florist
review #493670 by

Author wants to be contacted by the company. Learn more

Had an experience with Telefleurs? Submit review ›
Helpful? 0 Yes 0 0 No 0
Had the same issue 0 Yes 0
Comment as anonymous As anonymous or Log in
OR Is it your business? Respond to your
customers as verified company representative.
Apply for a Free Plan

Jun 18, 2014 #828740

You got what you ordered! Flowers are living, they aren't going to be 100% the same shade plant to plant. If you wanted that, should have bought some fake ones.
Did the recipient say they were hideous? Perhaps you are ruining the nice experience of receiving flowers by being so anal about the slight shade variation.

0 0 Reply

Jun 05, 2014 #824310 Melbourne, Victoria

Are you like an *** or something?
Those flowers look exactly the same

1 0 Reply

Jun 06, 2014 #824404 Istanbul, Istanbul

You can compare on the website.I am not an ***
The one ordered
The one received

0 0 Reply
Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

× You are about to contact

Review submitted through "Contact Us" will not get published on the site or forwarded to Telefleurs. However, many companies do monitor reviews on our site.

You were reading a complaint about Telefleurs.
Filing a new complaint about